So many of people, go to bed with a headache and wake up dreading the next 12-16  hours, then go through the day as a zombie at best and a nasty, angry zombie at worst. They can be heard complaining: Nothing is working for me!! Where’s the damn train!! The idiot burnt my bagel!! I have to deal with stupid customers all day!! My boss is an idiot!! My wife just...

One of the keys to building and running a successful business and organization is to be aware of all the things (factors) which affect your business. Regardless of which industry you are in, whether you are in manufacturing or in retail, whether you sell a service or a product, you need to know what it is that the customer needs and what they want. But that is not...

To all who celebrate Diwali and to the rest of us, who could use a day filled with happiness and meaning, I wish a happy Diwali. Diwali is celebrated today across the globe by people from the Hindu, Sikh and Jain faiths. Some tell of Rama, who killed the demon Ravana. When Rama and his wife Sita returned from the war, he was crowned king. Other Hindus tell the story...